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Privacy Policy

A legal disclaimer

Welcome to CarePath Solution (“Company”, “we”, “our”, or “us”).

By accessing or using our website and services, you agree to the terms set out in this Legal Disclaimer. If you do not agree, please refrain from using our website or engaging our services.

 

 

1. Nature of Our Services

 

CarePath Solution operates as a facilitator and consultant in the field of medical tourism in India.

We assist clients worldwide with:

 

  • Hospital and doctor coordination

  • Medical visa facilitation

  • Travel, accommodation, and logistics arrangements

  • Pre- and post-treatment support

 

However, we are not a hospital, medical institution, or healthcare provider.

All medical services are delivered solely by independent third-party doctors and hospitals with whom we coordinate on your behalf.

 

 

2. No Medical Liability

 

While we work only with reputed and verified healthcare partners, CarePath Solution does not control, endorse, or guarantee:

 

  • The accuracy of medical opinions or advice

  • The outcomes or success of medical treatments

  • The professional conduct of doctors, hospitals, or clinics

 

All medical treatments and procedures are carried out solely under the responsibility of the chosen healthcare provider.

We assume no liability for medical negligence, treatment failure, complications, or dissatisfaction arising from services rendered by third-party institutions.

 

 

3. Accuracy of Information

 

We make every effort to keep our website information accurate, complete, and up-to-date.

However, CarePath Solution does not guarantee the reliability, accuracy, or availability of the information, pricing, or content displayed.

We reserve the right to modify or update website information at any time without prior notice.

 

 

4. Third-Party Links and Services

 

Our website may contain links or references to third-party websites or service providers for your convenience.

CarePath Solution does not endorse or accept responsibility for the content, accuracy, or practices of these external entities.

Accessing such sites or services is done entirely at your own discretion and risk.

 

 

5. Limitation of Liability

 

To the maximum extent permitted by law, CarePath Solution, its directors, employees, and agents shall not be liable for:

 

  • Any direct, indirect, incidental, or consequential losses

  • Damages or expenses arising from reliance on our services or information

  • Delays, cancellations, or failures beyond our control (e.g., visa denials, flight disruptions, hospital rescheduling)

 

By using our services, you acknowledge that CarePath Solution functions solely as a consulting and coordination platform, and not as a medical institution or insurer.

 

 

6. No Guarantee of Results

 

Every patient’s condition, treatment plan, and recovery outcome differ.

CarePath Solution does not guarantee any specific medical result, recovery duration, or treatment success.

All medical decisions are made independently between the patient and their chosen healthcare provider.

 

 

7. Jurisdiction and Governing Law

 

This Legal Disclaimer is governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

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8. Consent

 

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to this Legal Disclaimer, as well as our Privacy Policy and Terms of Service.

Privacy Policy - the basics

Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services.

 

 

1. Information We Collect

 

We may collect the following details to provide seamless and personalized service:

 

 

a. Personal Information

 

  • Full name, date of birth, gender, nationality

  • Passport and visa details

  • Contact details (email, phone number, address)

  • Medical history and reports (shared only with your consent)

  • Travel preferences and itineraries

  • Emergency contact details

 

 

b. Non-Personal Information

 

  • Browser type, IP address, and operating system

  • Location data and website usage statistics

  • Cookies and analytical data

 

 

c. Payment Information

 

  • Billing details and transaction references

    (We do not store card details. All payments are handled securely through trusted third-party gateways.)

 

 

2. How We Use Your Information

 

We use your data responsibly and only for legitimate purposes, such as:

 

  • Coordinating with hospitals, doctors, and healthcare providers

  • Assisting in medical visa applications and travel arrangements

  • Booking flights, hotels, and local transportation

  • Providing pre- and post-treatment guidance

  • Communicating updates and responding to your queries

  • Improving our services and website experience

  • Meeting legal and regulatory requirements

 

We never sell or trade your personal data to unaffiliated third parties.

 

 

3. Data Sharing and Disclosure

 

Your data may be shared only with trusted and verified partners essential to delivering our services:

 

  • Hospitals, clinics, and medical professionals

  • Travel, accommodation, and logistics providers

  • Government authorities (for visa and compliance)

  • Insurance or assistance companies (if applicable)

  • Authorized CarePath Solution employees and representatives

 

All partners are bound by strict confidentiality and data protection obligations.

 

 

4. Data Retention

 

We retain your data only as long as required to fulfill service obligations or comply with legal requirements.

Once no longer needed, your information is securely deleted or anonymized.

 

 

5. Data Security

 

We apply industry-standard security practices to protect your data, including:

 

  • Secure SSL/TLS encryption

  • Restricted employee access

  • Regular security checks and compliance reviews

 

However, no method of online transmission is entirely secure; you share information at your discretion.

 

 

6. Your Rights

 

You have the right to:

 

  • Access, correct, or update your personal information

  • Withdraw consent to data processing

  • Request deletion of your information

  • Ask how your data is used and shared

 

To exercise these rights, contact us at privacy@carepathsolution.com.

 

 

7. International Data Transfers

 

As we serve international clients, your data may be transferred and processed in India.

We ensure all such transfers comply with global data protection standards and that equivalent safeguards are maintained.

 

 

8. Cookies and Tracking Technologies

 

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

You can manage or disable cookies anytime in your browser settings.

 

 

9. Updates to This Policy

 

We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes.

The latest version will always be available on this page with the revised date.

 

 

10. Contact Us

 

For any concerns, questions, or complaints about this Privacy Policy, please contact:

 

CarePath Solution

📧 Email: carepathservice@gmail.com

📞 Phone: +91 9022331337

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11. Consent

 

By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy.

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