Refund Policy
Effective Date: May 16, 2026
Thank you for choosing CarePath Solutions.
This Refund Policy explains the terms under which refunds may or may not be provided for services coordinated through CarePath Solutions.
By using our services or making payments to us, you agree to this Refund Policy.
1. Nature of Services
CarePath Solutions provides medical tourism assistance and coordination services, including:
- Consultation coordination
- Hospital and doctor referrals
- Travel and accommodation assistance
- Appointment scheduling
- Medical travel support services
Many services are coordinated through third-party hospitals, clinics, doctors, hotels, travel agencies, and related providers.
2. Pay-As-You-Go Policy
CarePath Solutions operates on a pay-as-you-go basis.
Payments received from clients may be used immediately for:
- Medical consultations
- Appointment bookings
- Hospital coordination
- Administrative processing
- Travel arrangements
- Accommodation reservations
- Service charges and operational expenses
Refunds will only be considered for amounts that have not yet been used, spent, committed, or allocated toward any arrangements or services.
Once funds have been utilized for confirmed services, bookings, consultations, reservations, coordination activities, or third-party payments, those amounts are strictly non-refundable.
Clients are advised to carefully confirm all details before making payments.
3. Refund Eligibility
Refund requests may be considered only for:
- Unused service balances
- Duplicate payments made in error
- Payments received for services that were never initiated
Refund approval is subject to review and verification by CarePath Solutions.
4. Non-Refundable Situations
Refunds will generally not be provided in the following situations:
- Change of mind after services have started
- Cancellation by the client after arrangements are confirmed
- Visa rejection or travel restrictions
- Failure to attend appointments or scheduled travel
- Dissatisfaction with treatment outcomes
- Delays or issues caused by hospitals, airlines, hotels, or other third parties
- Costs already incurred for coordination or administrative work
- Any service already delivered or arranged
5. Third-Party Charges
Payments made to hospitals, clinics, airlines, hotels, or other third-party providers are subject to their own refund and cancellation policies.
CarePath Solutions is not responsible for refund decisions, delays, deductions, or policies of third-party service providers.
6. Cancellation Requests
Clients wishing to cancel services must contact us as soon as possible.
Early cancellation may increase the possibility of partial refunds for unused amounts, where applicable. Cancellation requests do not guarantee refunds.
7. Refund Processing
If a refund is approved:
- Refunds will be processed through the original payment method whenever possible
- Processing times may vary depending on banks or payment providers
- Administrative, banking, currency conversion, or transaction charges may be deducted
8. Limitation of Liability
CarePath Solutions shall not be liable for:
- Indirect or consequential losses
- Medical treatment outcomes
- Travel disruptions
- Delays by third-party providers
- Financial losses arising from cancellations or service interruptions
All services are provided on a best-effort coordination basis.
9. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time.
Updated versions will be posted on this page with a revised effective date.
10. Contact Us
For refund or cancellation inquiries, please contact: